Returns & Exchanges
At Gecko Hawaii, we want you to be stoked with your purchase, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn gear. If your retro threads aren't the perfect fit, we've made the process quick and easy to get you back in the island groove.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Follow the prompts to generate a prepaid shipping label, which will be sent directly to your email for easy printing at home.
Pack Your Gear
Securely pack your items in their original packaging, attach the shipping label to the outside, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your items, we will process your refund or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing